Best teletherapy platforms

The best teletherapy platforms deliver valuable benefits for both clients and clinicians. For clients, these platforms offer the convenience and flexibility to attend sessions from home, school, or work—saving time and eliminating the stress of travel. They also help bridge the gap for individuals in rural or underserved areas, connecting them with specialists they might not otherwise access.

For clinicians, the best teletherapy platforms ensure continuity of care by enabling appointments to proceed despite illness or inclement weather. Additionally, the best telehealth platforms help therapists expand their reach, reduce no-shows, streamline scheduling, and improve overall practice management efficiency.

Summary

• Teletherapy is booming due to the convenience and safety it offers. It's widely used across therapy disciplines like speech, occupational, physical, and mental health therapy.

• HIPAA compliance is critical when selecting a telehealth platform. The top telehealth platforms offer encrypted video, secure documentation, and privacy-compliant features to protect client information.

• TheraPlatform stands out as an all-in-one solution with HIPAA-compliant video, scheduling, billing, documentation, a client portal, and therapy-specific tools, making it ideal for private practices.

• Other top telehealth platforms like Zoom for Healthcare, Doxy.me, GoToMeeting, and VSee each offer unique strengths such as affordability, integration with medical devices, or simple user interfaces—but may lack the full suite of practice management tools that TheraPlatform offers.

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According to the CDC, telehealth is now a routine method for clients to access health care services across the board. Recent data from the Kaiser Family Foundation shows that while telehealth use has declined since 2020, utilization remains higher than pre-pandemic levels.

That growth started because telehealth was an effective solution to restrictions that the Coronavirus put on in-person services. And teletherapy - virtual therapy services including Psychology, Occupational, Physical, and Speech Therapy is no exception.

Because of the benefits to both providers and clients, it appears that the popularity of teletherapy is here to stay. Clients and providers have reported high levels of satisfaction with conducting sessions virtually through the best telehealth platforms, and telemedicine is currently used for 13% to 17% of patient visits in the U.S. across all specialties.

Conducting teletherapy sessions over a HIPAA-compliant video conferencing platform using the best telehealth platforms is an absolute must in order to comply with federal privacy laws. We’ve done the research and narrowed it down to the best telehealth platforms to help you select one for your practice.

But first, let’s talk more about the importance of offering HIPAA-compliant video conferencing in your practice.

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What is HIPAA compliant video conferencing?

Teletherapy is an effective, convenient alternative to in-person therapy. It is important for therapists to keep in mind that the privacy rules and regulations that apply to face-to-face therapy must also be followed for teletherapy sessions.

According to the American Speech-Language and Hearing Association (ASHA), “use of telepractice must be equivalent to the quality of services provided in person and consistent with adherence to the Code of Ethics...state and federal laws (e.g., licensure, Health Insurance Portability and Accountability Act [HIPAA])...and ASHA policy.”

To maintain compliance with HIPAA laws, the best telehealth platforms offer encryption of video connection and data to offer clients and providers the necessary level of security and privacy required to conduct teletherapy sessions.

The top telehealth platforms also offer more than just a secure connection for conducting therapy sessions. The best teletherapy platform can allow providers to manage billing information, documentation, and messaging with clients and caregivers all while adhering to privacy laws.

Best telehealth platforms

Based on features offered, price, ease of accessibility, video quality, and reliability, the best teletherapy platforms are:

• TheraPlatform
• Zoom for Healthcare
• Doxy.me
• GoToMeeting
• VSee

TheraPlatform

TheraPlatform is a fully integrated teletherapy and practice management software for therapists that includes high-quality HIPAA compliant video conferencing, scheduling, whiteboard, screen sharing, interactive apps, scheduling, therapy notes, billing, e-claim submission, intake and consent forms, secure messaging, client’s portal, reports and more. This all-in-one solution makes it one of the best telehealth platforms on the market.

Who is it for?

TheraPlatform’s features are geared specifically toward therapy services. That includes Speech Therapy, Physical Therapy, Occupational Therapy, and Psychology/Counseling services, among others.

Highlights

TheraPlatform is the best teletherapy platform as it offers numerous features that can streamline managing a private practice or conducting private sessions for any therapist. This HIPAA-compliant video conferencing platform stands out from the rest because it offers tools to manage every area of private therapy practice.

Here are some of the best features that TheraPlatform offers:

• HIPAA Compliant Video Conferencing. Video connection encryption, website connection encryption (SSL) with 2048-bit SSL and 256-bit encryption. 24/7 server monitoring, database backups, and regular risk assessment audits.

• Client portal. Clients can schedule, complete and sign forms, and view invoices all on the secure client portal. TheraPlatform even offers educational resources here for clients.

• Reporting: Use built-in reporting to track overdue invoices, billed services, and linked providers as well as reports on virtual sessions to know when clinicians and clients joined and for how long.

• Teaching tools for Telehealth sessions:
  • Built-in whiteboard
  • Interactive screen sharing with live annotations
  • Ability to upload PDFs, JPEGs, PNGs, MP3 and MP4 and present them during live sessions
  • Ability to organize YouTube videos and watch them during live sessions
  • homework sharing
  • Built in apps and games (Pro Plus plan only).

• Scheduling. A simple-to-use scheduling system offers flexibility and functionality. Appointment reminders help reduce cancellation and no-show rates.

• Documentation. A built-in documentation feature allows therapists to document therapy notes, progress notes, evaluations, and discharge notes that are easily accessible. All documentation is housed in a HIPAA-compliant space too.

• Optional AI notes: With text-to-text AI, just type a few keywords to summarize your therapy sessions and AI generates a complete structured clinical note ready for your review. TheraPlatform can also turn your audio or virtual session transcripts into a polished, professional note.

• Billing and Invoicing. Another tool that TheraPlatorm offers to save time and money for therapists is the billing feature. Not only that, but clients can take comfort in knowing this feature consists of bank-level security, another reason it’s one of the best telehealth platforms.

• Insurance. No headaches dealing with insurance claims here! TheraPlatform offers a claims center, which simplifies claims by allowing therapists to streamline them and complete them in one secure place. You can even track claims status and payments.

In addition, TheraPlatform offers session document sharing, video screen sharing, and group teletherapy sessions.

Why therapists choose TheraPlatform as their teletherapy platform

Whether for solo practice or larger clinics, therapists choose TheraPlatform for its blend of usability, flexibility, and robust telehealth tools.

Here are top reasons why therapists choose TheraPlatform for teletherapy:

• Efficiency and convenience: Everything down to payments, scheduling, documentation, and insurance claims is managed in one integrated platform, saving time and reducing friction.

• Security and compliance: TheraPlatform is fully HIPAA and PIPEDA compliant, with encrypted video sessions, secure data storage, and 24/7 monitoring for peace of mind.

• Engagement tools: Built-in interactive features like whiteboards, games, media sharing, screen annotation, and therapy-specific “apps” enhance client engagement especially useful in pediatric and speech therapy.

• Client-centered functionality: The secure client portal empowers clients to book sessions, complete forms, submit documents, and make payments, reducing admin work for the therapist.

• Customization and flexibility: Therapists can create and customize templates for notes, treatment plans, and intake forms allowing them to tailor workflows to their practice style.

• All-in-one practice management: Combines telehealth, EHR, billing, insurance, scheduling, and documentation, eliminating the need for multiple tools or software.

• Therapy-specific design: Unlike generic telehealth platforms, TheraPlatform is purpose-built for mental health, speech therapy, OT, PT, and more with features tailored to each specialty.

• Professional credibility: Recording features, branded portals, and compliance tools help therapists present a more professional, trustworthy experience to clients.

• Positive user experience: Therapists appreciate having everything in one place and often report a smoother workflow, fewer tech issues, and faster onboarding.

Watch this video to see how TheraPlatform boosts engagement and saves time in telehealth

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What therapists are saying about TheraPlatform

Therapists consistently praise TheraPlatform’s ease of use, robust telehealth features, and all-in-one functionality from superbills, billing, and customizable notes to excellent video conferencing with interactive tools.

Many also highlight the supportive, responsive team behind the platform, making it a trusted choice for both clinical and administrative needs.

"There's seriously no better platform out there! Easy to use … syncs to your personal schedule, provides superbills …"- Jacqueline S. (Source)

“It is not just the platform, it is the team behind TheraPlatform, always willing to help and receptive to feedback to bring updates requests to live,” Orly, Smarty Therapy PC (Source)

"The video conferencing is excellent and the ability to share resources and the interactive screen make Telehealth a rich experience."- Kathy J. (Source)

"TheraPlatform has been the best of all worlds! … intuitive charting, in-system billing, customizable notes …"-Kendrah B. (Source)

Free Resources for Therapists

Click below and help yourself to peer-created resources:

• Ready-to-use worksheets, checklists, assessments & more!
• Master insurance billing with our expert-led course
• Telehealth 101: On-demand videos
• Curious how TheraPlatform solves private practice pain points?

Zoom for Healthcare

You’ve likely used the free version of Zoom at some point for video conferencing meetings. Zoom for Healthcare offers HIPAA compliant video conferencing software for telehealth sessions. With consent, therapists have the ability to record sessions that can also be transcribed. The platform is simple and straightforward to use making it one of the best telehealth platforms.

Who is it for?

Zoom for Healthcare offers industry-specific plans for healthcare professionals. The platform may appeal to some medical professionals because of its unique ability to integrate with certain medical devices. While Zoom for Healthcare offers HIPAA-compliant video conferencing for telehealth, it does not offer tools such as billing, scheduling, or documentation. Therapists using Zoom for Healthcare will need to use additional software to help with those areas.

Highlights

• HIPAA and PIPEDA compliant video conferencing. Advanced Encryption Standard (AES) protects data in motion by encrypting it at the application layer.

• Client waiting room. An option for clients to wait in a virtual waiting room when they arrive for a teletherapy session allows providers to stay on track with time, especially during back-to-back therapy sessions.

• Pricing Options. Zoom for Healthcare offers 2 pricing options depending on the number of licenses needed in your practice. If you’re providing teletherapy solo or your practice has 9 or fewer providers, you’ll pay $14.99 per month for the platform. Pricing for larger organizations starts at $19.99 per month.

• Consistent audio-visual connection and quality. Users report reliable HD video and audio connection, which is essential for completing daily teletherapy sessions seamlessly.

• Medical device integrations. Zoom for Healthcare offers medical device integrations so devices such as certain stethoscopes or monitors can be used virtually to examine and treat patients.

• EMR integration. Zoom for Healthcare has the ability to integrate with the EMR system Epic. Providers can launch the video conferencing platform from Epic to start telehealth sessions.

Why therapists choose Zoom for teletherapy

• Accessibility and convenience: Zoom enables therapists to meet clients from anywhere by removing location barriers, cutting commute time, and reducing overhead costs.

• HIPAA Compliance (with Zoom for Healthcare): With proper setup and a Business Associate Agreement (BAA), Zoom can meet HIPAA standards, offering a secure option for health providers.

• Client familiarity: Most clients already know how to use Zoom, reducing friction and tech onboarding time for sessions.

• Flexible scheduling: Therapists and clients can work across time zones and locations, making it ideal for remote, traveling, or international care.

• Strong video quality: Zoom offers high-definition video and stable connectivity (when internet conditions are good), which supports face-to-face therapeutic presence.

What therapists say about Zoom

Therapists report that teletherapy can be just as effective as in-person care, noting they are able to build meaningful relationships and strong rapport with clients even with children and families through phone or video sessions. Some have even used platforms like Zoom for specialized treatments, such as exposure therapy, with significant positive results.

Doxy.me

Who is it for?

Doxy.me is one of the top telehealth platforms for healthcare providers looking for a basic, cost-effective HIPAA-compliant video conferencing platform without the bells and whistles that some of the other platforms offer. Therapists can use the Doxy.me platform for free to conduct teletherapy sessions with a high level of privacy and security.

Doxy.me

Who is it for?

Doxy.me is one of the top telehealth platforms for healthcare providers looking for a basic, cost-effective HIPAA-compliant video conferencing platform without the bells and whistles that some of the other platforms offer. Therapists can use the Doxy.me platform for free to conduct teletherapy sessions with a high level of privacy and security.

Highlights

• Free. A large appeal to this platform is that there is a HIPPA compliant free forever plan. If you want features like screen sharing, text and email invites/notifications, payments, or HD video (standard quality is included in the free version), you’ll need to upgrade to the Professional Plan, which costs $29 per month.

• High level of security. The free forever plan meets HIPAA, GDPR, and PIPEDA/PHIPA requirements.

• Unlimited video call minutes and sessions. No need to worry about how many minutes a teletherapy session or evaluation will take because of any restrictions from the platform.

• Waiting room. Clients can enter the waiting room when they arrive for a teletherapy session. That allows providers to juggle busy daily schedules more easily and give clients their full amount of allotted time in a session.

Why therapists choose Doxy.me for teletherapy

• HIPAA Compliance in the free version: Doxy.me offers HIPAA compliance even with the free plan, including a Business Associate Agreement (BAA) with minimal setup—a huge advantage for solo or budget-conscious practitioners.

• Ease of use and a smooth client experience: There’s no need for downloads or software installations. Clients simply click a link in their browser.

• Affordable value with option to upgrade: While the free version suffices for many therapists, especially solo practitioners, more features like screen sharing or group calls can be added if needed.

• Client management via virtual waiting room and messaging: Doxy.me ’s virtual waiting room lets therapists see who’s waiting, send announcements, and manage session flow smoothly.

• Minimal setup, fast adoption: The platform is designed around remote clinical workflows: it includes patient check-in, virtual waiting rooms, secure video conferencing, and customizable branding.

What therapists say about Doxy

Therapists highlight Doxy.me ’s strong value by noting it is free, HIPAA-compliant, and reliable. Users also praise its affordability, ease of use, and robust set of tools, with only occasional call issues typically tied to internet connections rather than the platform itself.

GoToMeeting

Who is it for?

Providers looking for a simple, affordable HIPAA-compliant video conferencing platform to conduct teletherapy sessions may be interested in using GoToMeeting. Starting at $12 per month for the professional plan, HD video and unlimited meetings are offered by GoToMeeting.

Highlights

• Affordable pricing. The lowest-cost plan, Professional, costs $12 per month per user. It includes business messaging, HD video, and unlimited meetings and is considered one of the best telehealth platforms for this reason.

• Cloud recording. If you join the Business plan for $16 per month per user, you’ll have access to unlimited cloud recording and automatic transcriptions. Those are features that could be appealing to certain therapy professionals, such as Speech Therapists.

• Syncs with GoToConnect. Therapists using this platform can take advantage of syncing it to GoToConnect, which offers email access, texting, phone, messaging, and file sharing.

Why therapists choose GoToMeeting for teletherapy

• HIPAA compliance and security: Therapists value GoToMeeting’s commitment to security. It’s commonly recognized as HIPAA-compliant which is critical for maintaining patient confidentiality and legal standards in mental health care.

• Simplicity and ease of use: Both therapists and clients appreciate how user-friendly the platform is. GoToMeeting is reliable, easy to navigate, and doesn't overwhelm users, creating a smooth teletherapy experience.

• Affordably priced: Cost is a major advantage especially attractive for solo practitioners or smaller practices.

• Stable audio and video quality: GoToMeeting delivers strong, stable video and audio performance that are essential for uninterrupted sessions and effective communication.

• Advanced sharing features: During sessions, the host can share their screen and even allow remote control (mouse/keyboard), useful for collaboratively reviewing documents or worksheets with clients.

What therapists say about GoToMeeting

Users praise the platform for being easy to use, reliable, and stable, with high-quality audio and video that make it an excellent tool for hosting effective meetings.

VSee

Who is it for?

Providers who conduct medical exams and monitoring during their telehealth visits may be happy to see that VSee offers medical device streaming and a remote patient monitoring dashboard that allows patients to auto sync data from devices like scales. Therapists may be interesting in the free forever plan that offers HIPAA compliant video conferencing for teletherapy sessions, making it one of the best telehealth platforms

Highlights

• HIPAA compliant free version. Even the Free Forever version of VSee offers HIPAA-compliant video conferencing for unlimited one-to-one teletherapy sessions.

• Virtual waiting room. This feature can streamline a busy therapist’s day.

• Online forms. Intake and consent forms can be filled out virtually by clients and caregivers. This feature is included in the Basic plan for $49 per month.

• Payment and online appointments. Join the Basic plan for $49 per month and you can collect credit card payments and schedule online appointments for teletherapy sessions.

Why therapists choose VSee for teletherapy

• Robust practice management tools: VSee Clinic includes customizable intake forms, consent documentation, appointment scheduling, payments (via Stripe), eligibility checks, and analytics that help therapists streamline administrative tasks.

• Omnichannel communication: Therapists benefit from multiple modes of client engagement including video, phone, chat, and asynchronous messaging within a single, integrated platform.

• Easy to use and client-friendly interface: VSee recipients highlight that clients appreciate the simplicity: no downloads required, seamless invitations, and user-friendly workflows.

• Flexibility in sessions: The platform supports both one-on-one and group sessions and enables therapists to operate from various settings—home, office, or wherever needed.

• Rapid, no-code setup and customization: Therapists can launch a virtual clinic in as little as a day using ready-made workflow templates and no-code configurations. This fast deployment lets small practices get up and running quickly without technical overhead.

What therapists say about VSee for teletherapy

Therapists value the platform for providing a reliable video connection and note that it is a satisfying, effective solution for telehealth sessions.

Pros and Cons of Top Telehealth Platforms for Therapists

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Choosing the best platform for your practice

When it comes to finding the best teletherapy platform for your teletherapy sessions, it’s clear that there’s an abundance of options. So, how do you choose the best teletherapy platform for your practice?

Consider this. What needs can a video conferencing platform fulfill for your practice?

Prior to reading our list, you may not have known that the best telehealth platforms can do much more than allow you to conduct teletherapy sessions while staying in compliance with HIPAA and privacy laws.

Now that you know some video conferencing platforms can help you manage everything from documentation to billing and scheduling, you may want to consider choosing the best teletherapy platform that can help streamline your business. Just starting your own teletherapy practice? The right HIPAA-compliant video conferencing platform can help grow your business by providing you with the tools you need.

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Teletherapy and beyond

Clients and providers have turned to teletherapy for therapy sessions due to its convenience, safety, and effectiveness.

Whether you’ve been conducting teletherapy sessions and are looking for a better way, or you’re growing a practice and are interested in software that can manage many areas of your business’s needs, it is so important to use the best teletherapy platform.

Side-by-Side Comparison of the Best Telehealth Platforms

Try TheraPlatform for yourself and discover how it stacks up against other telehealth platforms. Sign up now for a 30-day free trial—no credit card required and cancel anytime!

There are numerous options out there, but from our analysis, TheraPlatform takes the cake when it comes to offering a one-stop solution to the clinical, financial, and scheduling needs of a practice that provides teletherapy. All through a HIPAA compliant video conferencing platform. You can sign up for a 30-day free trial of TheraPlatform now.

Streamline your practice with One EHR

• Scheduling
• Flexible notes
• Template library
• Billing & payments

• Insurance claims
• Client portal
• Telehealth
• E-fax

Learn More

Resources

TheraPlatform is an all-in-one EHR, practice management, and teletherapy software built for therapists to help them save time on admin tasks. It offers a 30-day risk-free trial with no credit card required and supports mental and behavioral health, SLPs, OTs, and PTs in group and solo practices.