How Nyman Associates scaled virtual service delivery

When the pandemic hit in 2020, education and therapy services shifted rapidly online, leaving schools, families, and clinicians racing to adapt. For Nyman Associates, a Philadelphia-based therapeutic staffing provider with more than 40 years of service, this unprecedented moment required immediate action.

With teletherapy becoming the new norm almost overnight, CEO Gary Weber needed a solution that would allow his large team to transition quickly, deliver reliable virtual care, and maintain operational visibility.

In this customer spotlight, learn how Gary used TheraPlatform to simplify teletherapy, streamline remote service delivery, and equip clinicians to support clients across diverse needs, even as circumstances changed daily.

At a glance: How TheraPlatform supported Nyman Associates

• Scaled virtual therapy services rapidly in response to COVID-19
• Enabled fast onboarding and easy seat management during constant staffing changes
• Improved oversight and service delivery auditing for remote providers
• Delivered HIPAA-secure telehealth with reporting and documentation tools in one system
• Enhanced clinician confidence in providing teletherapy at scale

About Nyman Associates

Nyman Associates is a longstanding therapeutic staffing firm serving the Greater Delaware Valley for over 40 years, providing rehabilitation and educational services across school and healthcare settings. Gary also oversees Speech Success Academy, a speech therapy practice in Willow Grove, PA offering speech-language services for children and adults.

Gary is a frequent speaker at universities and industry conferences, known for his insights on applying technology to improve business operations and service quality.

The challenge: Rapid adaptation to virtual service delivery

When schools and clinics shifted almost entirely to remote environments in 2020, Gary and his team faced urgent challenges:

Key challenges

• Delivering therapy virtually at scale, often to clients new to telehealth
• Fast onboarding of staff as service needs changed rapidly
• Ensuring HIPAA compliance and reliable video connectivity
• Auditing service delivery and maintaining consistent quality remotely
• Supporting therapists with different specialties and technology skill levels

“We needed something fast, reliable, and intuitive — our therapists had clients counting on them, and switching delays weren’t an option.” — Gary Weber

Why they chose TheraPlatform

Gary evaluated multiple tools but needed a true teletherapy-focused, HIPAA-secure solution that could scale quickly while supporting both clinicians and administrators.

TheraPlatform checked all the boxes

• HIPAA-secure video and telepractice tools
• Easy onboarding and seat management for large teams
• Built-in reporting for auditing and oversight
• Designed for speech-language pathologists and interdisciplinary teams
• Built-in teaching tools including apps, games, interactive whiteboards, and more
• Integrated documentation and scheduling
• Fast implementation & responsive support

"Switching to virtual was a big point of anxiety for our staff, it’s more challenging working with students through a video screen and TheraPlatform has been a great tool for keeping them engaged." - Gary Weber

Implementation and results

Within days, Nyman Associates transitioned their therapist user base into TheraPlatform and immediately began delivering virtual therapy successfully.

Impact

• Rapid ability to adjust staffing as needs fluctuated
• More efficient oversight and reporting
• Increased therapist confidence in virtual sessions
• Reliable telehealth experience for both clinicians and clients

“Using TheraPlatform through this crisis gave us reassurance — we can deliver remote services effectively when it’s the best or only option.” — Gary Weber

What other practices can you learn

If your organization needs to scale teletherapy quickly or manage a remote clinical team, the right platform can reduce administrative strain and empower consistent, high-quality care.

Whether you’re operating as a staffing provider, group practice, or educational service, TheraPlatform brings everything together: telehealth, scheduling, documentation, billing, messaging, and reporting all in one intuitive system.

Start Your 30-Day Free Trial

TheraPlatform offers all the tools clinicians need to run a modern therapy practice — in-person or virtual — in one secure platform. Start your free 30-day trial — no credit card required.