Troubleshooting Common Telehealth Problems

Telehealth troubleshooting is a critical component in delivering excellent teletherapy service. Don’t let technical issues upend a great session. Watch our video lesson.

Top bottom telehealth training

This on-demand video lesson #4 covers:

  • How to have a smooth teletherapy session

  • Reasons for audio and video problems

  • How to troubleshoot audio and video problems

  • How to troubleshoot a slow Internet connection

About the presenter

About the presenter

Beata Klarowska, M.S. CCC-SLP is the presenter and author of TheraPlatform’s telehealth training. She began her telepractice journey in 2011 when she helped develop one of the first prototype video platforms in the U.S.A. for therapists. Beata is also one of the founding members of TheraPlatform and has developed over 40 apps for speech, language, and cognition. 

Beata’s clinical career included providing speech, language, cognitive, and swallowing assessments, and therapy on a multidisciplinary team at St. Joseph Medical Center in the Los Angeles area. She enjoys connecting with other therapists and educating them about technology. Beata likes being outdoors with her family, traveling, and reading.